Resources

This article highlights the complexity of designing and implementing poll worker training programs given the varying requirements of federal, state and local laws. Authors examine the unique practices of administrators in Williamson County, Texas, hearing first-hand and how they identify shortcomings of poll worker programs and implement improvements based on lessons learned.

Hale and Brown examine the local networks of election officials throughout the U.S. and the information exchanged between them. They demonstrate the ways in which local networks are central to innovation, key to the spread of new ideas from one locality to another, and fundamental to improving this area of public service across the country.

In this paper, authors review the evidence on voter turnout and voting difficulties among people with disabilities finding that nearly one-third of these voters who voted in a polling place in 2012 experienced difficulties in doing so. They summarize best practices for removing voting obstacles and underscore the need for such practices given the expected growth of the disability population.

This guide walks election officials through how to make election technologies such as online voter registration, polling place apps, and electronic poll books accessible to people with disabilities. It introduces the POUR principles as a framework for evaluating accessibility, recommends a layered testing approach for election systems, and points to free accessibility tools.

This paper explores the use of absentee and early voting in U.S. elections. Authors state that absentee voting is often marginally more convenient and might be less expensive to administer, but it also carries unique costs in terms of ballot insecurity, higher odds of error and fraud, and a concomitant reduction in public confidence. They assert that states intent on making the act of voting easier should prefer in-person early voting to absentee voting, while continuing to focus on improving the experience of Election Day voting.

In 2014, the Virginia General Assembly established a working group to provide instructions, procedures, services, a security assessment, and security measures for the secure return by electronic means of voted absentee military- overseas ballots from uniformed-service voters outside of the United States. This report details the finding and work of the working group's first convening in 2015.

This tool uses queueing theory to calculate the minimum number of service stations (poll books, voting booths, etc.) at each step of the polling place process to meet a target maximum wait time. It offers both a web interface for simple models and a downloadable Excel spreadsheet for jurisdiction-wide planning across hundreds of polling places simultaneously.

This simulation tool estimates potential voter wait times based on projected turnout, average time to vote for a specific ballot and equipment, and average check-in time per voter. It helps officials understand how different combinations of resources and voter loads translate into line lengths.

This report provides guidance for local election officials on how to collect and use data to manage polling place resources more effectively, including diagnosing congestion and allocating voting machines and poll workers.

This paper analyzes the quantity and quality of poll workers, highlighting that performance, rather than numbers alone, is a key factor in voter satisfaction and the efficient conduct of elections.

This resource is an open-access election management toolkit with calculators and tools to help election officials plan polling place resources, minimize wait times, and optimize poll worker and equipment allocation.

This paper reviews evidence on the causes and consequences of long wait times at polling places, and discusses policy interventions that have been shown to reduce lines and improve the voter experience.