Resources

This review of the literature was done for research to understand how voters approach the task of marking, reviewing, verifying, and casting a ballot. It includes not only research on voting systems and voting, but on related issues of trust, privacy, and mental models. This report is a companion to the research report NIST GCR 24-051 How Voters Review and Verify Ballots.

The analysis suggests that ballot drop boxes and automatic ballot notification systems are crucial for reducing the attack surface to ensure secure and reliable operations.

This report describes qualitative research conducted to gain deeper insights about how voters mark, review, verify, and cast their ballots. It is part of the work to update the human factors—accessibility, usability, and voter privacy—requirements in federal voting system standards and fill gaps in our understanding of how voters interact with ballot marking devices.

This report and the guidelines contained therein explain how a successful accessible RCV ballot works for voters with disabilities. The goal of this work was to create a universal design for a Ranked Choice Voting ballot that would work for the most voters without special settings needed.

While rejected mail ballots could over- or underestimate lost votes, a case study of Pennsylvania’s 2022 general election reveals at least 47% more lost votes than rejected mail ballots.

This brief documents the emergence and growth of mail balloting and details the unique administrative arrangements associated with this method of voting, related research and best practices, and areas where there is still more to learn. Voting by uniformed and overseas citizens—"UOCAVA” voters—is a special case not focused on in this report.

Authors find that improving the effectiveness of voter registration through Medicaid transactions and oth-
er agencies covered by the National Voter Regis-
tration Act of 1993 could have an impact
on the number of people with disabilities who are
registered to vote or have their registration auto-
matically updated, and therefore are ready to vote.

This report is the second part of a series of documents on the usability of electronic pollbooks. It outlines a procedure for how e-pollbooks might be evaluated, including a preliminary protocol for running a usability test. It can be used by people designing or purchasing an e-pollbook, as a usability component for a certification or approval process, or to determine aspects of the product that need special attention in training poll workers.

This report examines the impact of voting laws on voter turnout and choice of voting method (referred to from here on as voting method) in the 2020 election and the effects of in-person voting on the spread of COVID-19.

In this paper, authors examine how decisions made by the USPS in the latter part of the nineteenth and early twentieth centuries have resulted in deeply entrenched structural inequities in the access to mail services on the Navajo Nation in Arizona when compared to rural nonreservation communities. These findings bear significant implications for mail ballot access by those of the Navajo Nation.

In this paper, authors analyze access to vote by mail and other voting methods among Native voters. Authors begin by examining the historical, structural inequities in access to mail services on reservations and utilize data on precinct locations, post office locations, drop box locations, and Election Day voting sites to show how limited access to these sites and services adversely impacts Native voters when compared to both rural and urban Arizona voters.

This report explores the usability and accessibility of e-pollbooks and their use by poll workers and voters. It reports on the use of e-pollbooks in the U.S.; their software, hardware, and interface design, usability, and evaluation. Also presented are the processes in which e-pollbooks are used and state laws encouraging or prohibiting their use.