Resources

The 2020 State-by-State Compendium cites statutory requirements for serving as a poll worker in each state, including voter registration qualifications, age, residency, political affiliation, term requirements, compensation, and training, among others.

This resource is a curated hub of tools developed by university researchers and the civic tech community to help election officials manage in-person polling place operations, including resource allocation, queue management, capacity planning with social distancing, and poll worker management.

This system allows poll workers to hand out tickets to voters waiting in line. Tickets are printed on demand and include a QR code with a date and time for the voter to return, available in English and Spanish. When voters return, the QR code is scanned, and they proceed to vote, reducing physical wait times.

Through interviews with 24 poll workers from the city of Chicago, Suttmann-Lea assesses how poll workers make decisions about voter eligibility under Illinois' signature matching law, finding that personal perspectives and experiences influence their evaluations. She also discusses how these poll workers stated they would proceed in the instance of a mismatch signature. These findings shed light on how poll worker interpretations of election law shape their application of the law.

This article, written during the COVID-19 pandemic, discusses the overarching trend of poll worker shortages in U.S. elections. Authors identify potential strategies to address shortages, rooted in the practices of state and local election officials. While the pandemic serves as the backdrop for this article, its recommendations remain relevant to elections today.

In this paper, authors generate voter wait-time estimates using an indifference-zone generalized binary search method to optimize and determine resource allocation, such as electronic poll books and voting machines, to reduce wait times.

In this paper, authors test whether voters can detect malicious manipulation of ballot-marking devices, finding low detection rates and showing that signage and poll worker prompts can modestly improve verification rates.

In this MS thesis, Houghton develops a methodology to estimate voter arrival rates at polling stations using electronic poll book transaction logs. It includes service time observations collected through time studies during the 2018 Rhode Island midterm election across seven precincts. The study applies a Hidden Markov Model to infer voter arrival patterns from the check-in records. Finds that e-pollbook logs offer a scalable, less labor-intensive alternative to manual observation for estimating arrival rates.

This research focuses on whether voters’ confidence is shaped by the racial or ethnic representation of poll workers and election staff.

This paper evaluates the role of state policy and election precinct evaluations on citizen confidence in individual and nationwide electoral outcomes. King finds that valuations of voting precincts, specifically poll workers, polling locations, and voting machines have an effect on electoral confidence. However, confidence is not consistent and varies based on racial identification and partisan affiliation.

This paper examines factors influencing voter evaluations of poll workers. The authors find that voters opinions toward poll workers are impacted by their experience with polling place wait times, feelings of privacy while voting, and poll worker training, among others.

This paper analyzes the contextual factors shaping citizens' decisions to volunteer as poll worker. Using the experiences of Mexican pollworkers, the authors highlight the role of sociopolitical contexts in affecting polling place operations, including the impacts of electoral competition and rising violence.