Resources

At think link, the U.S. Election Assistance Commission houses a variety of reports, best practices guides and implementation tools (e.g., quick start guides) to help election officials manage mail voting processes and serve voters who use vote-by-mail or absentee voting options.

This report provides a comprehensive update to the EAC's landmark poll worker reports from 2007 and 2016, based on current data across four key areas: recruitment, training, retention, and evaluation. It captures the significantly transformed landscape of poll worker management since 2020, addressing new challenges like workforce shortages, threats against election workers, and the adoption of emerging technologies. The report also highlights state-by-state practices and emerging best practices from jurisdictions nationwide.

This publicly available tool allows election offices to enter the quantities of equipment, materials, and archives they have and receive an estimate of the warehouse space required to store in-person voting materials.

This research finds evidence which implicates evaluator bias as the primary driver of racial disparities in vote by mail signature verification.

In this MS thesis, the author investigates how voting equipment type (paper ballots, optical scan, and ballot marking devices) affects voting process performance across three elections at three locations. They use observational time studies and discrete-event simulation to model how different voting systems affect voter wait times, throughput, and overall process efficiency. The author find that performance improvements from adopting newer voting technologies are inconsistent across election contexts.

This report details how American voters experienced the 2024 general election. It is based on a survey of 10,200 registered voters, including 200 from each state plus D.C. Key findings from mail voting include: mail voting decreased to 29% from 43% in 2020; 37% of Democrats used mail voting compared to 24% for Republicans; few voters reported issue with requesting or completing a mail ballot; 3% of voters who returned their ballot via mail encountered disruptions.

This Publicly available, interactive tool helps election officials and their IT teams identify, understand, and prioritize cybersecurity solutions for their election operations.

In this MS thesis, Fry examines the accessibility of in-person voting equipment, specifically Ballot Marking Devices (BMDs) and Direct Recording Electronics (DREs), across U.S. elections from 2000 to 2024. She uses data from Verified Voting, the U.S. Census Bureau, and BMD/DRE manufacturers to analyze trends in the deployment of accessible equipment and to evaluate current systems against VVSG 2.0 Principle 7 (the right to vote privately and independently). The author finds that although accessible equipment coverage has improved substantially since HAVA, significant gaps remain in meeting current usability and accessibility standards.

This research analyzes the demographics of voters whose mail ballots are rejected in Washington and Colorado. It finds that younger voters and voters of color are more likely to have their ballots rejected due to a non-matching signature; however, almost half of these rejections are ultimately incorrect and are cured by the voter. Additional findings show that the experience of having a ballot rejected in one election, even if the issue is resolved through ballot curing, reduces the voter’s likelihood of participating in subsequent elections.

In this paper, authors invite the human factors and ergonomics community to engage with election administration research. The paper describes the complexity and scale of U.S. election administration and identifies open research challenges where human factors expertise is directly applicable, including accessible design, poll worker training, and error minimization.

This brief provides an overview of state policies related to absentee and mail voting. It discusses the potential advantages and disadvantages of voting by mail, outlines state policies for qualifying for and requesting an absentee ballot, and details how states process, verify, and count absentee/mail ballots. The brief concludes with key policy points related to by mail voting for policymakers to consider.

This report is a comprehensive reference for election officials on election processes and best practices, including guidance on physical security and location management for polling places. It serves as the primary federal-level guidance on polling place operations in the absence of national layout standards.