Resources

In this paper, authors explore whether reliance on algorithms or a hybrid system for verifying signatures allay or increase citizens' confidence in using them in elections. They find that respondents similarly trust automated and non-automated systems, but do not have a clear conception of the confidence threshold, set by policymakers, necessary for rejecting ballots.

This video is part of the U.S. Election Assistance Commission's "Learning Lab" series. The video is focused on election mail and covers topics such as how to work effectively with the U.S. Postal Service during election periods, design and prepare election mail, communicate with voters about election mail, and safely handle election mail.

This is a publicly available training module that helps election jurisdictions build data skills through hands-on R exercises. The program shows election offices how to transform operational data into actionable decisions, such as improving staffing, resource allocation, and the overall voting experience.

This report details how American voters experienced the 2024 general election. It is based on a survey of 10,200 registered voters, including 200 from each state plus D.C. Key findings from in-person voting include: over 70% of voters voted in person; mail-in voting decreased to 29% from 43% in 2020; wait times for voting were mostly short, but some disparities remained; and public schools saw a decline as polling locations, with community centers becoming the most common alternative.

This research conducts a systematic review of the European mail voting systems to identify a set of best practices for making voting by mail as easy as possible, while safeguarding the secrecy and security of the vote.

At think link, the U.S. Election Assistance Commission houses a variety of reports, best practices guides and implementation tools (e.g., quick start guides) to help election officials manage mail voting processes and serve voters who use vote-by-mail or absentee voting options.

This paper synthesizes best practices for in-person voting across polling place access, check-in and wait times, polling place layout and design, ballot design, and the voter experience.

This report provides a comprehensive update to the EAC's landmark poll worker reports from 2007 and 2016, based on current data across four key areas: recruitment, training, retention, and evaluation. It captures the significantly transformed landscape of poll worker management since 2020, addressing new challenges like workforce shortages, threats against election workers, and the adoption of emerging technologies. The report also highlights state-by-state practices and emerging best practices from jurisdictions nationwide.

This research finds evidence which implicates evaluator bias as the primary driver of racial disparities in vote by mail signature verification.

This publicly available tool allows election offices to enter the quantities of equipment, materials, and archives they have and receive an estimate of the warehouse space required to store in-person voting materials.

This report details how American voters experienced the 2024 general election. It is based on a survey of 10,200 registered voters, including 200 from each state plus D.C. Key findings from mail voting include: mail voting decreased to 29% from 43% in 2020; 37% of Democrats used mail voting compared to 24% for Republicans; few voters reported issue with requesting or completing a mail ballot; 3% of voters who returned their ballot via mail encountered disruptions.

In this MS thesis, the author investigates how voting equipment type (paper ballots, optical scan, and ballot marking devices) affects voting process performance across three elections at three locations. They use observational time studies and discrete-event simulation to model how different voting systems affect voter wait times, throughput, and overall process efficiency. The author find that performance improvements from adopting newer voting technologies are inconsistent across election contexts.