This report provides a comprehensive update to the EAC's landmark poll worker reports from 2007 and 2016, based on current data across four key areas: recruitment, training, retention, and evaluation. It captures the significantly transformed landscape of poll worker management since 2020, addressing new challenges like workforce shortages, threats against election workers, and the adoption of emerging technologies. The report also highlights state-by-state practices and emerging best practices from jurisdictions nationwide.
Resources
Use our resource library to explore the latest research in the field of election science.
This publicly available tool allows election offices to enter the quantities of equipment, materials, and archives they have and receive an estimate of the warehouse space required to store in-person voting materials.
This video highlights three areas of emerging research that can strengthen trust, communication, and professional practice in election administration. Presenters also highlight results of their recent survey examining election official needs related to ethics training and support. They also explore a new training model for local election officials.
In this MS thesis, the author investigates how voting equipment type (paper ballots, optical scan, and ballot marking devices) affects voting process performance across three elections at three locations. They use observational time studies and discrete-event simulation to model how different voting systems affect voter wait times, throughput, and overall process efficiency. The author find that performance improvements from adopting newer voting technologies are inconsistent across election contexts.
In this paper, authors utilize "policyscape" and "policy drift" as lens to conceptualize stability and change in election administration. More specifically, policy drift helps to explain a disconnect between the current service expectations from these offices and existing models of staffing and workforce development. These conclusions were reached through interviews with local election officials in Oregon.
This Publicly available, interactive tool helps election officials and their IT teams identify, understand, and prioritize cybersecurity solutions for their election operations.
In this MS thesis, Fry examines the accessibility of in-person voting equipment, specifically Ballot Marking Devices (BMDs) and Direct Recording Electronics (DREs), across U.S. elections from 2000 to 2024. She uses data from Verified Voting, the U.S. Census Bureau, and BMD/DRE manufacturers to analyze trends in the deployment of accessible equipment and to evaluate current systems against VVSG 2.0 Principle 7 (the right to vote privately and independently). The author finds that although accessible equipment coverage has improved substantially since HAVA, significant gaps remain in meeting current usability and accessibility standards.
In this paper, authors invite the human factors and ergonomics community to engage with election administration research. The paper describes the complexity and scale of U.S. election administration and identifies open research challenges where human factors expertise is directly applicable, including accessible design, poll worker training, and error minimization.
This report is a comprehensive reference for election officials on election processes and best practices, including guidance on physical security and location management for polling places. It serves as the primary federal-level guidance on polling place operations in the absence of national layout standards.
This tool provides three resources to help election officials write and design poll worker manuals that make it easy for poll workers to quickly find information, even in stressful situations on Election Day. It includes best practices, templates, and a toolkit.
This publicly available tool helps election offices plan for in-person voting by estimating voter wait times. Voters can also use it to estimate how long they will wait in line, based on factors such as ballot questions and polling place resources.
This paper examines the demographic characteristics and professional profiles of election officials in the U.S. They find that, even amidst disruptions in politics and elections, the "typical" local election official remains the same: mid-50s white females earning just under $50,000 a year. They then explore potential reasons for the heavily female makeup of the elections workforce.