Resources

In this paper, authors use a national survey of poll workers from the 2022 midterm election to analyze whether there are systematic differences between experienced and inexperienced poll workers in how they manage polling sites. They finds that experienced poll workers are more likely to say that their training prepared them for the election, yet their experience also correlates with more conflicts involving poll watchers and voters. This research fills a crucial gap in understanding how poll workers' experience influences Election Day operations.

This paper synthesizes best practices for in-person voting across polling place access, check-in and wait times, polling place layout and design, ballot design, and the voter experience.

In this MS thesis, the author investigates how voting equipment type (paper ballots, optical scan, and ballot marking devices) affects voting process performance across three elections at three locations. They use observational time studies and discrete-event simulation to model how different voting systems affect voter wait times, throughput, and overall process efficiency. The author find that performance improvements from adopting newer voting technologies are inconsistent across election contexts.

In this paper, authors invite the human factors and ergonomics community to engage with election administration research. The paper describes the complexity and scale of U.S. election administration and identifies open research challenges where human factors expertise is directly applicable, including accessible design, poll worker training, and error minimization.

In this MS thesis, Fry examines the accessibility of in-person voting equipment, specifically Ballot Marking Devices (BMDs) and Direct Recording Electronics (DREs), across U.S. elections from 2000 to 2024. She uses data from Verified Voting, the U.S. Census Bureau, and BMD/DRE manufacturers to analyze trends in the deployment of accessible equipment and to evaluate current systems against VVSG 2.0 Principle 7 (the right to vote privately and independently). The author finds that although accessible equipment coverage has improved substantially since HAVA, significant gaps remain in meeting current usability and accessibility standards.

In this paper, authors utilize "policyscape" and "policy drift" as lens to conceptualize stability and change in election administration. More specifically, policy drift helps to explain a disconnect between the current service expectations from these offices and existing models of staffing and workforce development. These conclusions were reached through interviews with local election officials in Oregon.

In this paper, authors use simulation to study how COVID-19-era polling location consolidation strategies affected voter wait times and resource allocation in Rhode Island, with lessons for future election planning.

Administering Elections provides a digest of contemporary American election administration using a systems perspective. The authors provide insight into the interconnected nature of all components of elections administration, and sheds light on the potential consequences of reforms that fail to account for this.

In this paper, authors provide a structured, data-driven framework to help election officials make consolidation decisions by applying it in a case study using Richland County, South Carolina data. The paper names an integer programming model, the Polling Location Consolidation Problem (PLCP), that simultaneously selects polling locations, reassigns voter precincts, and allocates resources while minimizing increases in voter travel distance.

This paper demonstrates that layout method and path directionality significantly affect average voter travel distance within a polling place and presents ways layout can be used to design more efficient in-person voting systems.

In this paper, Michael Greenberger examines the effect of poll worker recruitment policies, local demographics and political characteristics on poll worker recruitment, finding that less restrictive poll worker requirements can ease recruitment efforts. However, underlying demographics and income levels also help identify where recruitment may be difficult. He claims that the U.S. Election Assistance Commissions report on poll worker recruitment is incomplete, particularly for states formerly covered by Section 5 of the Voting Rights Act.

This paper examines the demographic characteristics and professional profiles of election officials in the U.S. They find that, even amidst disruptions in politics and elections, the "typical" local election official remains the same: mid-50s white females earning just under $50,000 a year. They then explore potential reasons for the heavily female makeup of the elections workforce.